If you’re shopping for a new online casino, you might stumble across royal planet and think the name sounds promising. The reality is far from royal. Launched in 2016, this Rival-powered site has racked up one of the worst reputations in the business – a score of 1.3 out of 5 from over 100 player votes, and a ranking near the very bottom of the pile. Let’s dig into why.
No License, No Trust
The first red flag? Zero licensing information on the website. That’s not a minor oversight – it’s a gaping hole in credibility. Without a regulated license, players have no recourse if things go sideways. The terms and conditions even contradict themselves: the FAQ says US players are restricted, while the T&Cs only mention the Virgin Islands, leading to confusion. Some US players have reported being accepted, then blocked later. That’s not a casino you want to bet real money on.
Withdrawal Horror Stories
Player feedback is damning. Dozens of complaints describe waiting months for withdrawals, being asked for documents repeatedly, and then being told the documents were never received. One player detailed an elaborate back-and-forth over $500, where the casino claimed missing paperwork even after email confirmation. Another waited two months for $430, only to get the runaround. The pattern is clear: Royal Planet seems to delay payouts until players give up or reverse their withdrawals. The cashout limit on deposits under $250 is a pitiful 10x the deposit amount – so if you deposit $100, you can only withdraw $1,000 max, even if you win big.
Bonuses: Read the Fine Print
Bonuses can be tempting, but here they’re riddled with traps. There are two types: free chips and free play bonuses. The free play bonus requires a two-stage process – you have to deposit before you can cash out any winnings. Wagering requirements are sky-high, and card games don’t contribute at all. One player turned a no-deposit bonus into $4,000, only to collect $70 because of a max cashout cap. Another said they got suckered into a multi-stage bonus and never saw a dime. Here’s a typical sequence to claim a free play bonus (and likely lose your winnings):
- Receive the promo code via email.
- Claim the bonus in your account.
- Meet the massive wagering requirements (often 50x or more).
- Make a deposit to unlock cashout eligibility.
- Wait weeks for withdrawal processing – if it ever comes.
Games and Software
On the positive side, Royal Planet offers over 1,200 slots from providers like BetSoft, Genesis Gaming, and Rival. You’ll find i-Slots, progressives like One Million Reels, and table games like craps, blackjack, and Let It Ride. Video poker is also available. But some players report that the games feel glitchy or even “hacked” – freezing with identical outcomes too often to be coincidence. That’s a serious accusation, and while it could be paranoia, it’s another reason to steer clear.
VIP Program: Not Worth the Climb
The loyalty program has four tiers: Silver, Gold, Platinum, Diamond. Benefits include exclusive promotions, cashback, higher deposit limits, and faster withdrawals – but given the site’s slow payout history, “faster” is relative. Here’s a quick breakdown:
| VIP Level | Key Perks |
|---|---|
| Silver | Basic promotions, cashback offers |
| Gold | Personalized gifts, higher deposit limits |
| Platinum | Exclusive bonuses, priority support |
| Diamond | Top-tier rewards, fastest withdrawals |
But without a license, even Diamond status doesn’t guarantee you’ll get paid.
What’s Actually Good?
It’s not all bad. The casino accepts Bitcoin, offers reload bonuses several times a week, and has a refer-a-friend program. Cashback promotions have low wagering requirements. High rollers can find tailored offers. And if you’re a Rival software fan, this is one of the few US-facing options. But those positives are dwarfed by the negatives.
- Bitcoin support for deposits and withdrawals
- Frequent reload bonuses
- Low wagering cashback
- No max cashout on the BTC welcome pack
- VIP perks for loyal players
Final Verdict: Stay Away
Royal Planet Casino is the textbook definition of a high-risk casino. No license, terrible payout track record, confusing terms, and a mountain of player complaints. The few good features don’t outweigh the likelihood of being stiffed on your winnings. If you value your money and time, look elsewhere. There are plenty of licensed, reputable casinos that treat players fairly. Royal Planet? Not so royal.